Private Tour of Madrid - Reviews

Rating of the activity

9.50 / 10

9.5366315789474 665 reviews | 22,637 travellers

51 traveler-submitted photos

Customer scoring

673

Type of traveler

Traveling alone (16)

Couple (58)

Group of friends (282)

With small children (77)

With older children (151)

Reviews from real clients who booked our products.

See only reviews with text

Apr / 23 / 2023

Anonymous

Madrid, Spain

I travelled with friends

La visita estuvo muy bien, muy divertida y pasamos un muy buen rato con Pedro (el guía). Pedro fue muy flexible, ocurrente y con mucho cono ie miento de historia. Si es cierto que (por un despiste) la visita se retrasó una hora y la espera pues nos puso algo nerviosos pensando que no iba a ocurrir. Translate this opinion into English.

The visit was very good, very funny and we had a very good time with Pedro (the guide). Pedro was very flexible, witty and with a lot of knowledge of history. If it is true that (due to an oversight) the visit was delayed an hour and the wait made us somewhat nervous thinking that it was not going to happen. Opinion translated. Show original.

I travelled with friends

Feb / 15 / 2023

Maria Victoria Martin Ponce

Madrid, Spain

I travelled with friends

Muy interesante la visita y muy buenas las explicaciones de Ofelia. Pasamos un rato estupendo. La visita estupenda, sin lugar a dudas. Pero no me gusta la política de reservas de Civitatis, porque tienes que hacer reservas de 15-20-25 personas.si vas 17 personas pues tienes que coger el grupo de 20. No me parece justo y posiblemente volvamos a hacerlo lo cogería en otro portal mas flexible. Creo que 17 personas, es un número aceptable como poder ajustar los precios. No quiero descuentos. Translate this opinion into English.

The visit was very interesting and Ofelia's explanations were very good. We had a great time. A wonderful visit, without a doubt. But I don't like the Civitatis reservation policy, because you have to make reservations for 15-20-25 people. If you go with 17 people, you have to take a group of 20. It doesn't seem fair to me and we might do it again, I would take it elsewhere more flexible portal. I think 17 people is an acceptable number as prices can be adjusted. I don't want discounts. Opinion translated. Show original.

I travelled with friends

Jan / 14 / 2023

Carmen

Barcelona, Spain

I travelled with friends

Contratamos dos tours por Madrid para dos grupos grandes, ya que fuimos con la empresa. Nuestros guías fueron Javier y Ofelia. Yo estuve con Javier y el tour fue espectacular. Nos encanto a todo el grupo y se nos hizo corto a pesar de las casi 3 horas de tour. Gracias Javier El otro grupo fue con Ofelia. Yo no estuve por lo que no me gusta valorarlo, pero por lo que nos han dicho estuvo bien, aunque iba muy deprisa y en algún momento no podían seguirla. Translate this opinion into English.

We hired two tours of Madrid for two large groups, since we went with the company. Our guides were Javier and Ofelia. I was with Javier and the tour was spectacular. The whole group loved it and it was short despite the almost 3 hour tour. Thank you Javier The other group went with Ofelia. I was not there so I don't like to assess it, but from what they have told us it was fine, although it was going very fast and at some point they could not follow it. Opinion translated. Show original.

I travelled with friends

Dec / 27 / 2022

Jennifer

New York, The United States

I travelled with teenagers

Adam was amazing! He was so nice and knowledgeable. He gave us an in-depth history of not only the sites but the neighborhoods in which we walked. We had a really good sense of the neighborhoods, the history of the city, the role of Madrid in Spain’s history and the region and even the significance of individual streets and buildings. We learned about the ancient and modern history of the region and it was very enlightening. It was a great experience!

I travelled with teenagers

Oct / 24 / 2022

Delphine Ordureau

France

I travelled with teenagers

Nous étions 6, 4 adultes et 2 enfants de 10 et 6 ans. Le guide Javier était très intéressant, passionné d'histoire et de la ville de Madrid, C'était la 1ère fois que nous prenions une visite et nous referons l'expérience, nous avons appris plein de choses. A faire dès le 1er jour, ça permet de mieux se repérer par la suite et de connaître les bonnes adresses.

I travelled with teenagers

Oct / 03 / 2022

Cynthia Katz

Spain

I travelled with my partner

Our tour guide Jorge was outstanding. He gave us a much greater perspective about the culture, history and historical creation of Madrid. We enjoyed walking to important “doorways” such as the Puerto de la Sol and squares—the Plaza Mayor, and other important sites. He shared much much delightful information about the wonderful city of Madrid. I highly recommend him for private and group tours. He is very knowledgeable and engaging. His tour was a highlight in our trip to Madrid.

I travelled with my partner

Aug / 18 / 2022

Claudia

Nova Milanese, Italy

I travelled with friends

Abbiamo visitato Madrid con la guida Cristina: da subito si è dimostrata molto simpatica e disponibile, e ci ha guidato per il centro di Madrid raccontandoci tantissimi particolari, cenni storici e recenti che ci hanno fatto amare Madrid ancora di più, oltre al colpo di fulmine già avuto!

I travelled with friends

Aug / 14 / 2022

Jose Angel

Spain

I travelled with friends

Javi was the best. Gracias por tratar a mis amigos americanos como en su casa, por adaptar el discurso a su nivel. La visita y el esfuerzo por hacerlo entretenida fue de una gran profesional. Con guías profesionales como Javi es estar orgullosos de pertenece a España y poder enseñar este maravilloso país. Gracias !!! Translate this opinion into English.

Javier was the best. Thank you for treating my American friends like at home, for adapting the speech to their level. The visit and the effort to make it entertaining was made by a great professional. With professional guides like Javi it is to be proud of belonging to Spain and to be able to teach this wonderful country. Thank you !!! Opinion translated. Show original.

I travelled with friends

Aug / 09 / 2022

Estibalitz

Amorebieta-etxano, Spain

I travelled with teenagers

El guía Victor nos hizo un recorrido por Madrid muy interesante y divertido. Agradecerle sus explicaciones y el esfuerzo que hizo para que mis hijos de 11 y 14 años se sintieran implicados e interesados durante todo el recorrido. Gracias a su trabajo quedamos con ganas de saber más cosas sobre Madrid. Translate this opinion into English.

The guide Victor gave us a very interesting and fun tour of Madrid. Thank you for your explanations and the effort you made to make my 11 and 14 year old children feel involved and interested throughout the tour. Thanks to his work we are left wanting to know more about Madrid. Opinion translated. Show original.

I travelled with teenagers

Jul / 28 / 2022

Jelena

San Francisco, Ca, The United States

I travelled with small children

Aurora was perfect guide for us. We have 3 small children whose patience wasn't always there. But she custumize our tour and managed to keep them engaged and entertained. She even took us to great gellato place for a break and they appreciated that. I've never done private tours before but from now on I believe this is the way to go for our family of 5. Thanks again Aurora!

I travelled with small children

Jun / 18 / 2022

Carlos

Spain

I travelled with friends

La guía se llamaba Dana, muy buena, una chica preparada, simpática y una buena narradora de historia y de historias. Se adaptó perfectamente a nuestras peticiones y se nos pasaron las dos horas y media volando. Creo que para que este tipo de experiencias salga bien es clave que te toque un buen guía y a nosotros nos pasó así. Repetiría sin dudarlo. Translate this opinion into English.

The guide was called Dana, very good, a prepared, friendly girl and a good narrator of history and stories. He perfectly adapted to our requests and the two and a half hours flew by. I think that for this type of experience to go well, it is key that you get a good guide and it happened to us like that. I would repeat without hesitation. Opinion translated. Show original.

I travelled with friends

May / 27 / 2022

Maria Del Mar

Madrid, Spain

I travelled with friends

La guia nos dio muchos detalles históricos sin tener en cuenta que eran un grupo de jóvenes americanos que no sabían nada de Felipe II, II, IV, Cisneros...las continuas referencias históricas y fechas no eran lo más adecuado para ellos. Quizá sirviera para hacer un repaso para una clase de Historia pero ellos acababan de aterrizar 2 días antes. Hace poco mi hermana estuvo en uno de sus tours en Madrid y lo recuerda como "muy divertido" (con un chico sirio). Translate this opinion into English.

The guide gave us many historical details without taking into account that they were a group of young Americans who did not know anything about Felipe II, II, IV, Cisneros... the continuous historical references and dates were not the most appropriate for them. Maybe it was good for a review for a History class but they had just landed 2 days before. Recently my sister was on one of her tours in Madrid and she remembers it as "very funny" (with a Syrian boy). Opinion translated. Show original.

I travelled with friends

Mar / 01 / 2022

Yaiza

Madrid, Spain

I travelled with friends

Comenzamos una ruta privada de 2,5 hras andando desde la Puerta de Alcalá hasta la Plaza de España. Diana nuestra guía era súper agradable y nos fue comentando cosas muy curiosas que algunos de los que íbamos siendo de Madrid no conocíamos. La verdad que fue muy ameno y se hizo hasta corto. Muy recomendable! Translate this opinion into English.

We start a private route of 2.5 hours walking from the Puerta de Alcalá to the Plaza de España. Diana our guide was super nice and she told us very curious things that some of us who were from Madrid did not know. The truth is that it was very pleasant and it was even short. Highly recommended! Opinion translated. Show original.

I travelled with friends

Nov / 06 / 2021

Marta

Madrid, Spain

I travelled with teenagers

La guía se ha detenido demasiado en explicar información relativa a la leyenda negra de Madrid y, sin embargo, no ha compartido información sobre cómo se originó la ciudad de Madrid, el por qué del oso y el madroño, y otros detalles históricos como, por ejemplo, la revuelta del 2 de mayo en el Palacio Real, que habrían de mayor interés para nosotros.

I travelled with teenagers

Los guías se esfuerzan mucho por impartir los contenidos ofertados de la forma más completa y amena posible. Aun así, siempre hay oportunidad para seguir mejorando. Esperamos que tu comentario nos ayude a ello.

Oct / 23 / 2021

Luigi Amoroso

Napoli, Italy

I travelled with my partner

Complimenti ad Alejandro, la nostra guida madrilena D.O.C. preparato, disponibile ed appassionato del suo lavoro.. È questa la vera guida! Perché su internet trovi tutte le informazioni che ti servono su luoghi e storia, ma le emozioni te le può trasmettere solo una persona che prima ama ciò che fa e che racconta. Bellissima Madrid, gracias Alejandro

I travelled with my partner

Oct / 16 / 2021

Daniel

London, United Kingdom

I travelled with my partner

It was an excellent experience. Our guide Jorge is very knowledgeable and friendly. We walked for 2,5 hours in the center of Madrid and Jorge gave us information about every place we passed. He also gave us very great recommendations for places to eat and to have drinks. I strongly recommend this private tour of Madrid. Be ready for a long walk but also for an amazing experience.

I travelled with my partner

May / 22 / 2021

Rocio

Escaldes-engordany, Andorra

I travelled with friends

Contratar un guía privado en Madrid y que te toque Javier Moreno, es que te ha tocado el premio máximo de la Lotería. Grato, empático, profesional, sencillamente un éxito asegurado. Las rutas que organizaron para nuestro grupo él y Alberto fueron perfectas para un primer contacto con la ciudad. Es seguro que volveremos. Pero OJO: siempre de la mano de ellos!!!!. MIL GRACIAS Translate this opinion into English.

Hiring a private guide in Madrid and letting Javier Moreno touch you, is that you have won the maximum prize of the Lottery. Pleasant, empathetic, professional, simply a guaranteed success. The routes that he and Alberto organized for our group were perfect for a first contact with the city. We will be back for sure. But BEWARE: always by their hand !!!!. THANK YOU Opinion translated. Show original.

I travelled with friends

Apr / 25 / 2021

Marta Ruiz Baladía

Madrid, Spain

I travelled with teenagers

Fabrizio, el guía, lo ha hecho espectacular. La familia entera hemos disfrutado mucho del paseo y de las explicaciones. Un 10 :) La atención al cliente telefónica un desastre. Estuve llamando toda la semana y fue imposible hablar con ningún agente. Inisisto en que la atención del guía ha sido de sobresaliente. ¡Gracias! Repetiremos seguro.

I travelled with teenagers

Nos alegra que hayas disfrutado tanto de la visita. En cuanto al Servicio de Atención Telefónica nos sorprenden mucho tus comentarios ya que nuestro servicio está operativo actualmente de lunes a viernes de 08:00 de la mañana a 22:00 de la noche. No sabemos si te refieres al teléfono de contacto de nuestro proveedor. En todo caso le hemos transmitido ya tus comentarios para que puedan ser tenidos en cuenta.

Dec / 02 / 2020

Manuela

Madrid, Spain

I travelled with friends

Nuestro guía fue Enrique y nos introdujo en la historia del Madrid de los Austrias como si nos hubiera llevado a través de una máquina del tiempo en cada época y siglo. Es un guía fantástico!!!. Muy contentos con el tour y seguro que repetiremos con otra actividad.

I travelled with friends

Dec / 02 / 2020

Anonymous

Madrid, Spain

I travelled with friends

Nuestro guía, Antonio, nos cautivó desde el minuto uno del comienzo del tour del Madrid de los Austrias. Nos envolvió completamente en la historia, hechos, leyendas y anécdotas. Fue un magnífico guía y gran comunicador y conocedor de la historia de Madrid. Repetiremos sin duda con Civitatis.

I travelled with friends

Showing 61-80