Madrid Sightseeing Bus - Reviews

Rating of the activity

7.70 / 10

7.6864381594556 5,339 reviews | 124,793 travellers

239 traveler-submitted photos

Customer scoring

2398

1653

794

273

221

Type of traveler

Traveling alone (695)

Couple (1384)

Group of friends (608)

With small children (427)

With older children (746)

Reviews from real clients who booked our products.

See only reviews with text

Apr / 19 / 2023

Anonymous

Apr / 18 / 2023

Ana Laura Casillas Real

Queretaro, Mexico

I travelled with teenagers

Un recorrido maravilloso Translate this opinion into English.

a wonderful tour Opinion translated. Show original.

I travelled with teenagers

Apr / 17 / 2023

Anonymous

Apr / 16 / 2023

Rafa Perez

Valencia, Spain

I travelled with friends

Apr / 16 / 2023

Irene

Switzerland

I travelled with friends

Apr / 16 / 2023

Maria José

Dénia, Spain

I travelled with my partner

Apr / 16 / 2023

Bernard Renaudeau

Lignieres Sonneville, France

I travelled with my partner

Apr / 15 / 2023

Laura Rr

Montevideo, Uruguay

I travelled with friends

El recorrido estuvo bien, pero las guías no relataban nada de nada, sólo mencionaban las próximas paradas, no se si todas las guías son iguales, nos subimos el sábado 15/04 en la ruta ampliada de las 10.05, subimos en el Museo del Prado O sea la expectativa que teníamos de conocer y aprender de la ciudad no se cumplió

The tour was fine, but the guides did not report anything at all, they only mentioned the next stops, I don't know if all the guides are the same, we got on Saturday 04/15 on the extended route at 10:05, we got on the Prado Museum In other words, the expectation that we had to know and learn about the city was not fulfilled

I travelled with friends

Hemos confirmado que la actividad se realizó tal y como se describe en nuestra web. Sentimos si alguno de sus elementos no resultó del agrado de todo el grupo. Ya hemos tomado notas de las impresiones para ofrecer la mejor experiencia posible. Translate this opinion into English.

We have confirmed that the activity was carried out as described on our website. We are sorry if any of its elements were not to the liking of the entire group. We have already taken notes of the impressions to offer the best possible experience. Opinion translated. Show original.

Apr / 15 / 2023

Anonymous

Apr / 15 / 2023

Elena Gesper

Delbrück, Germany

I travelled with teenagers

Apr / 15 / 2023

Fernando Luccas

Campinas, Brazil

I travelled with my partner

Apr / 15 / 2023

Anonymous

Apr / 15 / 2023

Anonymous

Apr / 15 / 2023

Anonymous

Apr / 14 / 2023

Ana

Caba, Argentina

I travelled with my partner

Apr / 14 / 2023

Rodrigo

Costa Rica

I travelled by myself

Muy desordenado y tuve problemas al tomar el primer bus porque mi reserva y pago NO ESTABA REGISTRADO en la base de datos del operador. Tuve una fuerte discusión con la persona encargada de revisar. Inicie el tour sin mi pase de abordar, lo obtuve luego de casi 2 horas en el autobús. Eso limitó mis posibilidades de visita a algunos lugares. Muy mala experiencia. Además, el detalle de la influencia durante el recorrido era casi imposible escucharlo por la “música de fondo”, otro punto muy negativ

Very messy and I had problems taking the first bus because my reservation and payment WAS NOT REGISTERED in the operator's database. I had a strong argument with the person in charge of reviewing. I started the tour without my boarding pass, I got it after almost 2 hours on the bus. That limited my possibilities to visit some places. Very bad experience. In addition, the detail of the influence during the tour was almost impossible to hear because of the "background music", another very negative point.

I travelled by myself

Sentimos mucho lo que sucedió con tu reserva. Nuestro equipo local intentó manejar la situación lo mejor posible con el fin de brindar una solución. El trato al cliente es un aspecto fundamental del servicio para nuestro equipo local. Ya le hemos pasado nota de los comentarios para seguir mejorando, también a este respecto. Translate this opinion into English.

We are very sorry for what happened with your reservation. Our local team tried to handle the situation as best as possible in order to provide a solution. Customer service is a fundamental aspect of service for our local team. We have already taken note of the comments to continue improving, also in this regard. Opinion translated. Show original.

Apr / 14 / 2023

Valerie Lavole

Grenoble, France

I travelled by myself

Apr / 13 / 2023

Anonymous

Apr / 12 / 2023

Anonymous

Apr / 12 / 2023

Pablo

Montevideo, Uzbekistan

I travelled with teenagers

Estuvimos esperando 1 hora para subir al bus por las largas colas. Sobre venden los paseos

We were waiting 1 hour to get on the bus because of the long lines. They over sell the rides

I travelled with teenagers

Los conductores hacen lo posible por ajustarse a los horarios y la frecuencia preestablecida. A ciertas horas del día, sin embargo, circunstancias tales como el tráfico o el número de personas que se suban en según qué paradas pueden provocar retrasos. Seguiremos trabajando para que esto ocurra lo menos posible. Translate this opinion into English.

The drivers do their best to stick to the schedules and the pre-established frequency. At certain times of the day, however, circumstances such as traffic or the number of people getting on depending on which stops can cause delays. We will continue working so that this happens as little as possible. Opinion translated. Show original.

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Madrid Sightseeing Bus - Reviews

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