Segovia Day Trip - Reviews

Rating of the activity

7.80 / 10

7.7524752475248 202 reviews | 2,246 travellers

16 photos of travellers

Customer scoring

Type of traveler

Travelling alone (47)

Couple (65)

Group of friends (23)

With small children (12 )

With older children (22 )

Opinions of real clients who booked our products.

See only reviews with text

29 / Sep / 2022

Andrea

United States Minor Outlying Islands

The tour was good but limited in scope, not worth a full day in Segovia alone.

We are sorry that the activity did not quite live up to expectations. We thank you and take note of all your impressions to help us to continue to improve as much as possible.

I travelled with friends

15 / Sep / 2022

Anonymous

The United States

Great guide, super interesting, nice small group, easy pace

I travelled by myself

13 / Sep / 2022

Anonymous

05 / Sep / 2022

Anonymous

I travelled by myself

14 / Aug / 2022

Graeme

United Kingdom

Guide was very good, easy to understand and gave us interesting information without too much detail.

I travelled with teenagers

03 / Aug / 2022

Anonymous

Netherlands

We missed receiving more information. Also, at the end, the guide told us to be at the picking up place at 18:15, but the bus arrived 25 min later, and another 25 min we had to wait inside the bus until it started moving (50 min wait in all). Last, please could someone tell the guide that Brussels is not in the Netherlands!

This activity attracts many people, especially during the vacation season. We apologize for any organizational failures that may occur during the course of the activity. We have already taken note of the comments and will pass them on to the supplier to continue improving.

I travelled with friends

11 / Jul / 2022

Guy Donenfeld

Israel

Whilst the castle was interesting the rest disappointed us deeply. The aqua duct was just a sight at the end of a really long walk. After we finished the Segovia part, the only one we signed up for, we were told to wait there for 6 bloody hours. We didnt have much to do and it was so hot we decided to head back using our personal cash. Another note is that the tour guide barely spoke any english in comparison to spanish and its quality was abysmal.

The description on our website specifies that this activity lasts 11 hours in total. This allows participants to receive all the guided contents and then have time to enjoy Segovia at their leisure, including the aqueduct. On the other hand, we have confirmed that the guide gave the same contents in English as in Spanish. Depending on the questions asked by the participants, however, he would use one language more than the other. Even so, we appreciate and take note of your comments to continue improving.

I travelled with teenagers

08 / Jul / 2022

Anonymous

25 / Mar / 2022

Anonymous

Asturias, Spain

I'm a native english and spanish speaker and the tour guide's english was not fluent nor proficient enough for this job. The description of the trip is also quite ambiguous compared to what actually happens during it. I paid for a meal in which the menu read "suckling pig" and at the restaurant I was told my menu did not contain such dish since it's a tour menu not a gastronomical one, but they don't let you pick a menu on the webpage. Sadly I cannot recommend these services.

At Civitatis we work with professional guides who are fluent in the languages in which they conduct the tours. This one, in particular, usually receives good reviews from our English-speaking clients. Even so, we take note of the comments in order to continue improving. On the other hand, our website indicates that lunch is optional and that it includes typical dishes such as Segovian-style veal and beans. We apologize if this or any other aspect of the excursion did not live up to your expectations.

I travelled with my partner

21 / Jan / 2020

Fuaad

Kuwait City, Kuwait

I travelled with my partner

02 / Jan / 2020

Eugene Belov

Yekaterinbutg, Russia

Fast food tour . Very bad guide

Our collaborators try to have the most professional guides. We are sorry if, on this occasion, that was not the impression. The provider already has this information to review the service.

I travelled with friends

19 / Nov / 2019

Anonymous

Spain

27 / Jun / 2019

Grace Kraemer Dayritg

Luxembourg, Luxembourg

I travelled with my partner

25 / May / 2019

Heidee

St. Louis, The United States

This guided tour of Sagovia was great. The bus trip is about 1.5 hours and the buses are really nice. When you show up to the travel agency, it says to stay outside but you need to go in and go to the ticket counter, tell them where you are going, and they will give you a ticket. Then at 9am they will call you to where you are going according to the color of your ticket. Very simple and organized. Loved that we had activities until 2pm and then were free until 630pm.

I travelled by myself

25 / Apr / 2019

Luis

Dublin, Ireland

I travelled with small children

04 / Apr / 2019

Maura

Dublin, Ireland

I travelled by myself

22 / Sep / 2018

Delia Canton

Tenetife, Spain

Mala información en la oficina de excursión sobre la salida de excursión, el precio, cada vendedor decía algo diferente. Ninguna información sobre la posibilidad de diferentes menús o bebidas incluidas. Excursión carrera. mi madre se cayó y el guía corría tanto que perdimos de vista al grupo y nos perdimos. Eramos los únicos con propuesta de solo Segovia, por falta de información. Al final cogimos el suplemento para Ávila. Comimos en 7 minutos. fatal.

Sentimos la confusión creada respecto al precio en nuestra tienda. Es un servicio que incluye varias opciones y cada una tiene una tarifa diferente. En cuanto al menú, se ofrece una sola opción que no incluye la bebida tal y como indicamos en nuestra web. El tiempo dedicado al almuerzo es aproximadamente de una hora.

I travelled with small children

24 / Sep / 2022

Rosy Loza

Ponce, Puerto Rico

Muy bien, Cynthia nos llevó al Alcazar, muy bonito y luego hacia la Plaza Mayor y el Acueducto, no se entra a la Catedral, lo hicimos en el tiempo libre. Si quieren ir a Candido o a Jose María reserven de antemano para la 1:30 o 2 pm, se llena demasiado. Almorzamos en El Cochifrito, muy rico y excelente servicio. TIENEN que probar el postre típico Ponche Segoviano, no se arrepentirán. Hasta ahora hemos cogido 4 tours organizados por Civitatis y todos son A+. Translate this opinion into English.

Very good, Cynthia took us to the Alcazar, very nice and then to the Plaza Mayor and the Aqueduct, you don't enter the Cathedral, we did it in our free time. If you want to go to Candido or Jose Maria book in advance for 1:30 or 2 pm, it gets too crowded. We had lunch at El Cochifrito, very tasty and excellent service. You HAVE to try the typical Segovian Ponche dessert, you won't regret it. So far we have taken 4 tours organized by Civitatis and they are all A+. Opinion translated. Show original.

I travelled with my partner

19 / Sep / 2022

Miguel

Gava, Spain

Al llegar nos repartieron en 2 autocares , el nuestro sin guia solo el chofer, tardamos 20 minutos de retraso .Al llegar a Segovia no habia nadie esperandonos, el chofer se puso en contacto con la compañia al cual dijeron que venia David un guia local, al cual avisaron en ese momento.Como es normal tardò 30 minutos al avisarlò entonces, en total 50 minutos de retraso. David solo pudo darnos 50 minutos de explicaciòn, bueno sin audioguias porque no funcionaban

When we arrived they divided us into 2 buses, ours without a guide, only the driver, we were 20 minutes late. When we arrived in Segovia there was no one waiting for us, the driver contacted the company to whom they said that David was a local guide, which was notified at that time. As usual, it took 30 minutes to notify him, then, a total of 50 minutes late. David could only give us 50 minutes of explanation, well without audio guides because they didn't work

Hemos confirmado que el guía sufrió un imprevisto de última hora que le impidió acudir al tour. Por ello en el destino se incorporó otro guía a la mayor brevedad posible para realizar la excursión, tal como se hizo. Sentimos las molestias ocasionadas a este respecto. Nos alegramos de que se haya podido hacer el tour. Translate this opinion into English.

We have confirmed that the guide suffered a last minute unforeseen event that prevented him from going on the tour. For this reason, another guide joined the destination as soon as possible to carry out the excursion, as it was done. We apologize for any inconvenience caused in this regard. We are glad that you were able to do the tour. Opinion translated. Show original.

I travelled with my partner

19 / Sep / 2022

Izabel Cristina Pereira

Brazil

Infelizmente a empresa parceira de vocês não foi profissional. Fomos para Segovia no ônibus SEM guia. Quando chegamos o motorista estava sem saber o que fazer pois não tinha esperando também. Entrei em contato por telefone com a empresa parceira pedindo informações. O atendente só orientou para esperar. Esperamos e algum tempo depois chegou o guia todo afobado e o tour foi feito de forma extremamente apressada. Não tivemos os rádios para escutar o guia. Segundo o guia, a empresa não mandou.

Unfortunately your partner company was not professional. We went to Segovia on the bus WITHOUT a guide. When we arrived the driver wasn't sure what to do because he wasn't waiting either. I contacted the partner company by phone asking for information. The attendant just told me to wait. We waited and some time later the guide arrived all in a hurry and the tour was done in an extremely rushed way. We didn't have the radios to listen to the guide. According to the guide, the company did not send it.

Confirmamos que, em vez de ir consigo no autocarro, o guia esperou por si directamente em Segóvia. A digressão, no entanto, foi realizada como planeado e o horário foi respeitado. Translate this opinion into English.

We confirmed that, instead of going with you on the bus, the guide waited for you directly in Segovia. The tour, however, went as planned and the schedule was respected. Opinion translated. Show original.

I travelled with my partner

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US$ 48

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