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Segovia Self-Guided Tour by Bus - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

Type of traveler

Person traveling alone (3)

Couple (6)

Group of friends (5)

Family with small children (1)

Family with adolescent children (1)

24/Nov/2018

Anonymous

Spain

13/Jun/2018

Sam Leung

Hong Kong, China

I travelled with my partner

6/Dec/2018

Anonymous

Spain

1/Dec/2018

Los horarios no fueron los que contratamos llegango muy tarde de Segovia a Madrid . Teniamos entradas para un musical al cual tuvimos que acudir sin ducharnos , si queriamos llegar a tiempo.Total mucho estres y nervios cuando viajamos desde Canarias para relajarnos y desconectar.No recomendare a esta empresa para excursiones....

Lamentamos su mala experiencia con este servicio. Nuestro departamento de atención al cliente y calidad se pondrá en contacto con vosotros para realizar una compensación.

María Lucía García Antúnez

Canarias, Spain

I travelled with friends

26/Nov/2018

Anonymous

Spain

21/Nov/2018

Antonio J Claudio

Guaynabo, Puerto Rico

I travelled with small children

17/Nov/2018

La experiencia para ar mi y mi chico fue genial, la ciudad es preciosa, tuvimos un tiempo maravilloso y el guia Alberto es estupendo, muy divertido y agradable como no podi ser menos siendo de mi tierra.. Córdoba jejej nos explicos muchas curiosidades y los monumentos mas importantes, un 10

Sara

Córdoba, Spain

I travelled with my partner

1/Nov/2018

Anonymous

Spain

30/Oct/2018

Anonymous

Spain

10/Oct/2018

Amparo

Gran Canaria, Spain

I travelled with teenagers

9/Sep/2018

The bus to Segovia did not pick us up. We were at the designated stop half an hour before the bus was supposed to arrive. We then had to take the train to Segovia.I phoned the company and there was no response. I have also emailed the company asking for a full refund and they have not responded. There has been no communication at all.I will be at making a formal complaint via the libros de reclamaciones. I will also make a complaint to the Madrid Consumer Office and Dirección General de Turismo

We are sorry you had a bad experience with our tour and apologize as it is not the kind of experience we want our clients to have. We regret that you couldn' t enjoy the activity and also because of the long waiting time, we have just refunded your tour.

Tajalla Khan

London, United Kingdom

I travelled with friends

4/Sep/2018

Jose Jimenez

Panama, Panama

I travelled by myself