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Madrid Palace Guided Tour - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

511

Type of traveler

Person traveling alone (61)

Couple (244)

Group of friends (102)

Family with small children (46)

Family with adolescent children (103)

28/Jun/2019

Our tour guide was very nice and she tried her best to keep us informed about the history and other details, but the command of her English was not as great, so it made hard sometimes to try to figure out some of the information. The palace was incredible and there are many details that probably would take longer than the length of this tour.

David Anthony

San Diego, United States

I travelled with teenagers

14/Jun/2019

Maria was our tour guide. She was excellent in her guidance and knowledge.

Anandraj S Jain

Singapore, Singapore

I travelled with teenagers

11/Jun/2019

Maria was an excellent guide. We were lucky enough to be the only two on the tour, but she did not shorten the tour. She was friendly, engaging, and very informed. A very pleasant experience which we highly recommend.

Mary Macfarlane

Melbourne, Australia

I travelled with friends

7/Jun/2019

Birgitte

Esbjerg, Denmark

I travelled with teenagers

3/Jun/2019

Anna was my guide very informative and was very enjoyable tour ... highly recommended.. thanks a lot

Mohamed Noor

London, United Kingdom

I travelled by myself

10/May/2019

Far surpassed expectations. 23 people, but only 2 English speaking (us). So instead of cancelling they provided Maria for just us two. Just perfect

Riley

Houston, United States

I travelled with my partner

29/Apr/2019

Abdullah Alhumud

Riyadh, Saudi Arabia

I travelled with my partner

26/Apr/2019

Anonymous

Spain

25/Mar/2019

Unfortunately, my friends and I were unsatisfied with the tour. The lady who guided us was very polite and nice, but her English was very bad and by all means not satisfactory for the guided tour in English language. Moreover, we did not get any structured nor interesting information regarding the palace, the history, the importance of particular room, object or event or the monarchs who occupied the palace. We did not benefit in any way from this tour, should've taken the regular ticket.

Our guides are highly appreciated professionals that always try to give the best service to our customers. We are sorry if in this case, they didn't fulfill your expectations.

Lana Stojs

Zagreb, Croatia

I travelled with friends

15/Mar/2019

Maria was an excellent guide who really knew about the palace and its history

Ailsa

Nottingham, United Kingdom

I travelled with friends

22/Feb/2019

Anonymous

Spain

15/Feb/2019