Madrid Palace Guided Tour - Reviews

Rating of the activity

9.20 / 10

9.2298992539346 6,121 reviews | 62,978 travellers

745 traveler-submitted photos

Customer scoring

5622

1302

208

Type of traveler

Traveling alone (798)

Couple (2377)

Group of friends (874)

With small children (493)

With older children (1232)

Reviews from real clients who booked our products.

See only reviews with text

Jun / 28 / 2025

Jose Esteban

Cádiz, Spain

I travelled with my partner

Ha merecido completamente la pena, sin duda gracias al guía: Gonzalo. Para empezar, siendo un día caluroso nos mantuvo a la sombra esperando la hora asignada al grupo para entrar al Palacio y aprovechando ese tiempo para introducir históricamente la visita. Ya dentro las explicaciones de Gonzalo han sido magistrales y amenas, sabiendo captar la atención del grupo y narrando curiosidades y anécdotas importantes, introduciendo notas de humor de forma acertada. Translate this opinion into English.

It was completely worth it, undoubtedly thanks to our guide, Gonzalo. To begin with, it was a hot day, and he kept us in the shade waiting for our assigned time to enter the Palace, taking advantage of this time to provide a historical overview of the tour. Once inside, Gonzalo's explanations were masterful and engaging, capturing the group's attention and sharing interesting facts and anecdotes, while also adding a touch of humor. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled with my partner

Jun / 21 / 2025

Juan

Oaxaca, Mexico

I travelled by myself

La visita comenzó 5 min tarde pero al parecer fue porque fueron muchas personas. El guía tuvo un manejo excelente del tema y siempre mantuvo una muy buena actitud al grupo. Compartió muchos datos de interés que solo los locales pueden saber. Sin duda volvería a agendar la visita con mis familiares Translate this opinion into English.

The tour started 5 minutes late, but apparently because there were so many people. The guide had excellent control over the topic and always maintained a very positive attitude towards the group. He shared many interesting facts that only locals would know. I would definitely schedule the tour again with my family. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled by myself

Jun / 07 / 2025

Regina

Alicante, Spain

I travelled with my partner

El Palacio es impresionante y para aprovechar bien la visita hay que ir con un guía. Civitatis siempre nos gusta. En esta ocasión nos tocó Alba y nos ha encantado. Una chica muy profesional que nos lo ha explicado todo muy bien y hemos aprendido mucho. Además nos daba todas las indicaciones de seguridad muy claras y hemos hecho una visita muy organizada. Muchas gracias Alba . Translate this opinion into English.

The Palace is impressive, and to make the most of your visit, you should go with a guide. We always enjoy Civitatis. This time, we had Alba, and we loved it. A very professional guide who explained everything very well, and we learned a lot. She also gave us all the clear safety instructions, and we had a very organized tour. Thank you so much, Alba. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled with my partner

May / 31 / 2025

Tatiana Quirantes Garcia

Granada, Spain

I travelled with my partner

Estupenda, nuestro Guía Ander es súper Simpático y ameno, te explica todo muy bien, hemos pasado una Mañana estupenda en su compañía, ha resultado todas nuestras dudas, sin duda volveríamos a descubrir la Historia con El Gracias Ander ( que No Andrés) Translate this opinion into English.

Great, our guide Ander is super nice and pleasant, he explains everything very well, we spent a wonderful morning in his company, he answered all our questions, we would definitely discover history with him again. Thanks Ander (not Andrés). Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled with my partner

May / 31 / 2025

Johanna Garcia

Medellin, Colombia

I travelled by myself

Excelente tour. Era la primera vez que usaba la app y quede sorprendida con el servicio. Como plus, el guía que nos hizo el recorrido (Ander) lo hizo fenomenal. Fue acertivo en los detalles, preciso y elocuente lo que hacer que la visita ser muy agradable. Translate this opinion into English.

Excellent tour. It was my first time using the app and I was amazed by the service. As a bonus, the guide who led us on the tour (Ander) was phenomenal. He was precise with details, precise, and eloquent, which made the visit very enjoyable. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled by myself

May / 10 / 2025

Miriam

Madrid, Spain

I travelled with friends

La visita al palacio fue espectacular. Aurora fue nuestra guía y nos encantó cómo explicó cronológicamente todos los hechos históricos que tuvieron lugar en este emblemático edificio, la visita fue dinámica y divertida. El palacio es visitado diariamente por muchos turistas, por lo que en la ruta se debe ir a paso ligero y no es posible ver todo. Quizás este sea un punto a mejorar. Una visita maravillosa, 100% recomendable. Translate this opinion into English.

The visit to the palace was spectacular. Aurora was our guide, and we loved how she explained chronologically all the historical events that took place in this iconic building. The tour was dynamic and fun. The palace is visited by many tourists daily, so the route requires a brisk pace, and it's not possible to see everything. Perhaps this is an area for improvement. A wonderful visit, 100% recommended. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled with friends

May / 04 / 2025

Leonardo Felipe

Argentina

I travelled by myself

Muy interesante la Guía una divina persona.. sabe muchísimo de historia y de la realeza española fue muy amable y agradable una experiencia hermosa. Un placer disfrutar escuchando a una guía turísticas profesional tan culta como ella. Me voy conforme y con muchos conocimientos históricos y anecdóticos. Translate this opinion into English.

The guide was very interesting, a wonderful person. She knows a lot about history and Spanish royalty. She was very kind and pleasant, a wonderful experience. It was a pleasure to listen to such a knowledgeable and professional tour guide. I'm leaving satisfied and with a wealth of historical and anecdotal knowledge. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled by myself

May / 03 / 2025

Milagros Mencia Jansen

Santo Domingo, The Dominican Republic

I travelled by myself

Magnifica, mucho que aprender de la monarquía Española desde sus inicios y cuanta majestuosidad en el palacio. Javier, maravilloso guía, muy conocedor de cada lugar y nos explico detalladamente cada salón. Lo recomiendo y lo volveria a realizar. Translate this opinion into English.

Magnificent! There's so much to learn about the Spanish monarchy from its beginnings, and the palace is so magnificent. Javier, a wonderful guide, was very knowledgeable about each place and explained each room in detail. I recommend it and would do it again. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled by myself

May / 02 / 2025

Sergio Fernández Ayala

El Prat De Llobregat Barcelona, Spain

I travelled with my partner

Dana, la guía increíble. Amable, simpática, atenta, con explicaciones detalladas y amenas. Hemos hecho 2 tour con ella y todo estupendo. La visita al Palacio muy buena con Dana, acceso rápido y muy dinámico. El único pero, demasiada gente, difícil ver todas las salas con tanta gente, y no había mucha circulación de aire, por lo que se hizo un poco agobiante, pero con la explicaciones de Dana se hizo muy ameno. Translate this opinion into English.

Dana, the incredible guide. Kind, friendly, attentive, with detailed and enjoyable explanations. We've done two tours with her and everything was fantastic. The visit to the Palace was very good with Dana, quick and very dynamic access. The only drawback was too many people, making it difficult to see all the rooms with so many people, and there wasn't much air circulation, so it became a bit overwhelming, but with Dana's explanations, it became very enjoyable. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled with my partner

Apr / 29 / 2025

Darío Miguel Jara Weisser

Chile

I travelled with friends

La actividad estuvo excelente. Nos reunimos a la hora y el lugar indicado. Javi muy buen guía, apasionado e interesado en contarnos los detalles del palacio. Una vez terminado el tour te puedes quedar por tu cuenta viendo todo el palacio con menos velocidad, lo que permite tomar fotos y enriquecer más la experiencia. Totalmmete recomendado. Translate this opinion into English.

The activity was excellent. We met at the agreed-upon time and place. Javi was a great guide, passionate and interested in telling us all about the palace. Once the tour is over, you can stay on your own to explore the entire palace at a slower pace, allowing you to take photos and further enrich the experience. Highly recommended. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled with friends

Apr / 24 / 2025

Mª Mercedes

Spain

Fátima fue una guía excepcional, con un profundo conocimiento y una forma de explicar que atrapaba desde el primer momento. Las dos horas de visita pasaron volando gracias a su entusiasmo, claridad y amabilidad. Sin duda, hizo que la experiencia fuera mucho más enriquecedora e inolvidable. Muchas gracias Fátima! Translate this opinion into English.

Fátima was an exceptional guide, with a deep knowledge and a way of explaining that captivated from the very first moment. The two-hour visit flew by thanks to her enthusiasm, clarity, and kindness. She undoubtedly made the experience much more enriching and unforgettable. Thank you so much, Fátima! Opinion translated. Show original.

Operated by: Buenaventura Tours S L

Apr / 18 / 2025

Adrian Rivalta

Sm De Tucumán, Argentina

I travelled with friends

Excelente tour. El recorrido empezó en tiempo .. la guía Aurora estuvo muy atenta con todos. Mostró un conocimiento exhaustivo de la historia y de la actualidad de la realeza española y del Palacio. Hizo el tour muy llevadero y nos mantuvo a todos siempre atentos a todos los tesoros que guarda en su interior !!! Realmente recomendable al 100% y felicitaciones a Aurora !!!! Translate this opinion into English.

Excellent tour. The tour started on time. Our guide, Aurora, was very attentive to everyone. She demonstrated an exhaustive knowledge of the history and current events of Spanish royalty and the Palace. She made the tour very enjoyable and kept us all attentive to all the treasures inside! I highly recommend it and congratulations to Aurora! Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled with friends

Apr / 18 / 2025

Ramon

Gijón, Spain

I travelled with my partner

Nuestra guía Laura genial, buena comunicación, gran conocimiento, muy resolutiva con la excesiva masificación de gente en el palacio ( no es de recibo pagar esa entrada y encontrarse con esa super masificación, penoso comportamiento de Patrimonio Nacional) gran trabajo Laura. Translate this opinion into English.

Our guide Laura was great, good communication, very knowledgeable, very helpful with the excessive overcrowding of people in the palace (it is unacceptable to pay that entrance fee and find such overcrowding, shameful behavior of a National Heritage Site). Great work Laura. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled with my partner

Apr / 12 / 2025

Brenda

Guatemala

I travelled by myself

Muy buena experiencia, el guía está bien preparado y su presentación fue entretenida y amena. Sólo sugiero que use un clip para asegurar el micrófono cerca del cuello, porque por momentos bajaba o alejaba la mano que sostenía el micrófono (mientras hacía en algún ademán) y no se escuchaba en el auricular Translate this opinion into English.

A very good experience. The guide was well-prepared, and his presentation was entertaining and enjoyable. I only suggest using a clip to secure the microphone around your neck, because at times he would lower or move his hand away from the microphone (while making a gesture) and it wouldn't be heard in the headset. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled by myself

Jul / 06 / 2025

Maica Alvarez Espinosa

Madrid, Spain

Operated by: Buenaventura Tours S L

Jul / 05 / 2025

Anonymous

San Cristóbal De La Laguna, Spain

I travelled with small children

Muy buena la actividad. Carlos hace que dos horas pasen volando. Translate this opinion into English.

A great activity. Carlos makes two hours fly by. Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled with small children

Jul / 05 / 2025

Mauricio

Panama, Panama

I travelled with teenagers

Fue muy buena, el guía Carlos conocedor del tema Translate this opinion into English.

It was very good, the guide Carlos was knowledgeable on the subject Opinion translated. Show original.

Operated by: Buenaventura Tours S L

I travelled with teenagers

Jul / 05 / 2025

Silvia Cuartielles Sorolla

Spain

Excelente, lo contratamos la misma mañana a ultima hora, por cierto , nuestro guía Carlos , muy buen trabajo , gracias Translate this opinion into English.

Excellent, we hired him the same morning at the last minute, by the way, our guide Carlos, very good work, thank you Opinion translated. Show original.

Operated by: Buenaventura Tours S L

Jul / 04 / 2025

Anonymous

Operated by: Buenaventura Tours S L

Jul / 04 / 2025

Rosa Gimferrer

Granollers, Spain

I travelled with my partner

Operated by: Buenaventura Tours S L

I travelled with my partner

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Madrid Palace Guided Tour - Reviews

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