Prado Museum Guided Tour - Reviews

Rating of the activity

9.30 / 10

9.2836606060606 3,300 reviews | 30,282 travellers

41 traveler-submitted photos

Customer scoring

2460

801

222

102

Type of traveler

Traveling alone (509)

Couple (1297)

Group of friends (368)

With small children (195)

With older children (534)

Reviews from real clients who booked our products.

See only reviews with text

Jan / 09 / 2025

Mª Gracia

Ciudad Real, Spain

I travelled by myself

La actividad con la guía Alicia, fue fantástica, nos explico y supo llevarnos por el Museo, para ver los cuadros más importantes. Sin embargo, considero que la hora y media que dura la actividad es poco tiempo, para los 39€ que pague, con otra hora más, hubiera sido una visita más completa, se pierde tiempo en la compra de las entradas y acceso con la seguridad, y guardar objetos personales en taquillas. Translate this opinion into English.

The activity with the guide Alicia was fantastic, she explained things to us and knew how to guide us through the Museum to see the most important paintings. However, I think that the hour and a half that the activity lasts is not enough time, for the 39€ I paid, with another hour more, it would have been a more complete visit, time is lost in buying tickets and accessing with security, and storing personal items in lockers. Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled by myself

Jan / 03 / 2025

Francesc Xavier Camprecios Pons

Barcelona, Spain

I travelled with teenagers

El inicio de la actividad requirio falta de coordinacion por parte de la compañia. a un grupo se le cito a las 09.45 horas y a otro grupo a las 10.15 horas. fueron 30 minutos de espera en invierno con una temperatura muy fria, y que creo que ninguno de los asistentes citados a las 09.45 horas nos mereciamos este castigo. Se nego la posibilidad de acceder a una cafeteria, y tuvimos que aguantar el frio como pudimos. no es de recibo, que la falata de coordinacion la padezcan los clientes sin ningu

The start of the activity required a lack of coordination on the part of the company. One group was summoned at 09.45 hours and another group at 10.15 hours. It was a 30-minute wait in winter with very cold temperatures, and I think that none of the attendees summoned at 09.45 hours deserved this punishment. The possibility of accessing a cafeteria was denied, and we had to endure the cold as best we could. It is unacceptable that the lack of coordination is suffered by the clients without any

Operated by: Amigo Tours España

I travelled with teenagers

Sentimos si la organización pudo haberse llevado mejor. Agradecemos y tomamos nota de los comentarios con intención de mejorar. Translate this opinion into English.

We are sorry if the organization could have been better. We appreciate and take note of the comments with the intention of improving. Opinion translated. Show original.

Dec / 28 / 2024

Valeria Guerrero Cardenas

Monterrey, Mexico

I travelled with my partner

El tour del Museo del Prado con Borja fue increíble. Su pasión y conocimiento hicieron que cada obra cobrara vida. Explicó todo de forma clara y entretenida, logrando que disfrutáramos cada detalle. Fue una experiencia inolvidable y definitivamente uno de los mejores guías que hemos tenido. ¡Altamente recomendado! Translate this opinion into English.

The Prado Museum tour with Borja was amazing. His passion and knowledge made each piece come to life. He explained everything in a clear and entertaining way, making us enjoy every detail. It was an unforgettable experience and definitely one of the best guides we have ever had. Highly recommended! Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with my partner

Dec / 26 / 2024

Anonymous

Spain

I travelled with my partner

Me esperaba que nos hubiera mostrado e interpretado los cuadros mas conocidos e importantes solo vimos algunos y dimos muchas vueltas a mi parecer desordenado. dejamos de ver muchos que luego hicimos por ntra cuenta. dicho recorrido lo hizo en base a un orden cronológico basado en la Hªque se quedó muy corto pq empleaba demasiado tiempo . Los conocimientos de la guía sí eran amplios pero lo realizó en base a sus gustos. Creo que debía haber planteado en el grupo si era la prim.vez o no

I expected that she would have shown us and interpreted the most famous and important paintings. We only saw a few and we went around in circles, which seemed disorganized to me. We missed seeing many that we later did on our own. This tour was done in a chronological order based on history, which was very short because it took too much time. The guide's knowledge was extensive, but she did it based on her tastes. I think she should have asked the group if it was their first time or not.

Operated by: Amigo Tours España

I travelled with my partner

Los guías se esfuerzan por hacer el itinerario de la forma más enriquecedora y amena posible, intentando que las explicaciones sean accesibles para todos los participantes. Sentimos si no ha sido como esperabas. Translate this opinion into English.

The guides strive to make the itinerary as enriching and enjoyable as possible, trying to make the explanations accessible to all participants. We are sorry if it was not as you expected. Opinion translated. Show original.

Dec / 04 / 2024

Susana

Barcelona, Spain

I travelled with my partner

me ha gustado muchísimo la guía hablaba muy claro y bien expresado ,muchas pinceladas historicas para comprender la pintura . Repetiría.....y interesante saber que después del rato que pasamos con ella puedes quedarte en el museo, si quieres todo el día ....me parece ideal poder hacerlo Translate this opinion into English.

I really liked the guide, she spoke very clearly and well expressed herself, with many historical touches to help you understand the painting. I would repeat... and it is interesting to know that after the time we spent with her you can stay in the museum all day if you want... I think it is ideal to be able to do so. Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with my partner

Nov / 23 / 2024

Fco Javier Ros González

Terrassa (barcelona), Spain

I travelled by myself

La visita duró más de dos horas pero está claro que el Museo del Prado necesita horas y horas para verlo del todo. He de decir que la guía fue muy maja y simpática nos explicó muchas cosas de lo más interesantes, así que desde aquí quiero agradecerle su simpatía y conocimientos que compartió con mucha maestría haciéndolo todo de lo más ameno. Translate this opinion into English.

The visit lasted more than two hours, but it is clear that the Prado Museum needs hours and hours to see it all. I must say that the guide was very nice and friendly, she explained many interesting things to us, so I would like to thank her from here for her friendliness and knowledge that she shared with great skill, making everything very enjoyable. Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled by myself

Nov / 16 / 2024

Noelia

Cádiz, Spain

I travelled with my partner

Nuestra guía, Marta, estuvo fantástica. Nos contó muchísimas cosas interesantes y nos trasladó la maravilla de pinacoteca que es El Prado y que pudimos disfrutar en esta visita. Volvería a repetir. PD: Aconsejo que no cojáis otros tours o visitas el día que escojáis esta, para que podáis quedaros dentro y ver el resto de obras, que son muchísimas (es más, en un día tampoco da tiempo a verlo bien, pero al menos te llevas una idea más completa). Translate this opinion into English.

Our guide, Marta, was fantastic. She told us lots of interesting things and told us what a wonderful art gallery El Prado is, which we were able to enjoy on this visit. I would do it again. PS: I advise you not to take other tours or visits on the day you choose this one, so that you can stay inside and see the rest of the works, which are many (in fact, there is not enough time to see it all in one day, but at least you get a more complete idea). Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with my partner

Nov / 12 / 2024

Luis Yamil Cruz Cotto

Puerto Rico, United States

I travelled with my partner

Excelente servicio, Carlos demostro tener excelente conocimiento del museo y las obras que se escogieron para las explicaciones. De Los recomiendo a todos, Civitatis, ha sido una gran eleccion para todos nuestros tour en nuestra Primera visita a Madrid, puntuales y Uñas guaguas Nueva en excelente conditioned, motors Los usamos en 6 tours Translate this opinion into English.

Excellent service, Carlos showed excellent knowledge of the museum and the works that were chosen for the explanations. I recommend them to everyone, Civitatis, it has been a great choice for all our tours on our first visit to Madrid, punctual and new buses in excellent condition, motors We used them on 6 tours Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with my partner

Nov / 09 / 2024

José

Spain

I travelled with my partner

Al principio hubo un poco de confusión ya que nos retrasaron 15 minutos el inicio (nos pidieron permiso y si no queríamos lo podíamos cancelar, hasta ahí todo muy bien) pero luego al avisarnos del inicio de la visita nos enviaron el mensaje con el horario inicial por lo que al final ya no sabíamos si se había cambiado o no el horario. En cuanto a la visita en sí todo muy bien y el guía también. Translate this opinion into English.

At first there was a bit of confusion as they delayed the start by 15 minutes (they asked our permission and if we didn't want to we could cancel, so everything was fine) but then when they told us about the start of the visit they sent us a message with the initial schedule so in the end we didn't know if the schedule had been changed or not. As for the visit itself, everything was fine and so was the guide. Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with my partner

Nov / 07 / 2024

Maria Gonzalez

Ny, United States

I travelled with my partner

Es mi tercera visita guiada por El Prado, y sin duda no será la ultima. Recomendable al cien por cien. La guia con mucho conocimiento de arte e historia y lo cuenta de una manera amena y divertida. Te cuentan los cuadros mas famosos y es de entender que no puedan estar mas tiempo con el grupo, pero luego te puedes quedar en el museo (que fue lo que hicimos) y pillar unas audio guias. todo perfecto. Translate this opinion into English.

This is my third guided tour of El Prado, and it certainly won't be the last. I highly recommend it. The guide is very knowledgeable about art and history and she tells the story in a fun and entertaining way. They tell you about the most famous paintings and it's understandable that they can't spend more time with the group, but then you can stay in the museum (which is what we did) and get some audio guides. Everything was perfect. Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with my partner

Nov / 07 / 2024

Lorena Melendez

Guadalajara, Mexico

I travelled with friends

La visita guiada estuvo fenomenal. Nuestra guía, de nombre Alicia, desde mucho antes de la hora del inicio estuvo presente. De manera amable nos recibió. Dió las instrucciones del tour de manera clara; nos repartió el equipo de audio y muy punctual dió inicio al tour. Alicia explicó sobre la historia de España que contextualiza las obras de arte del museo de manera muy didáctica y denota una preparación académica sólida. Su simpatía y personalidad extrovertida son una combinación perfecta. Translate this opinion into English.

The guided tour was phenomenal. Our guide, Alicia, was present long before the start time. She greeted us in a friendly manner. She gave us clear instructions for the tour; she handed out the audio equipment and very punctually started the tour. Alicia explained about the history of Spain, contextualizing the works of art in the museum in a very didactic way and denotes a solid academic preparation. Her friendliness and outgoing personality are a perfect combination. Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with friends

Nov / 02 / 2024

Marti

Palafrugell, Spain

I travelled with my partner

Un guia muy simpatico, tuvo unos problemas con unas entradas pero ese no es error suyo y lo solucionó sin problemas… Quizas una visita de 1,30h es poco para el Museo del Prado, pero tanto mi pareja como yo creimos que quizas un enfoque más general del contenido del museo y la história de este y claro está, una atención mas en concreto de las obras conocidas que todos queremos ver… Quizas nos dió la impresión que pasabamos por muchas salar que no se nos daba información ni se nos ubicaba…

A very friendly guide, he had some problems with some tickets but that is not his fault and he solved it without problems… Perhaps a 1.5 hour visit is too short for the Prado Museum, but both my partner and I thought that perhaps a more general approach to the content of the museum and its history and of course, more specific attention to the well-known works that we all want to see… Perhaps we got the impression that we were passing through many galleries where we were not given information or where we were located…

Operated by: Amigo Tours España

I travelled with my partner

Muchas gracias por tu comentario. Vamos a pasarlo al proveedor para que lo tenga en cuenta y mejore su servicio en lo que pueda. Translate this opinion into English.

Thank you very much for your comment. We will pass it on to the supplier so that they can take it into account and improve their service as much as possible. Opinion translated. Show original.

Oct / 26 / 2024

Josefa Rivera Riquelme

Elche, Spain

I travelled with my partner

La visita del museo me ha gustado mucho y he aprendido muchos datos de los cuadros que desconocía. La guía Ana María es espectacular dándonos toda la información del arte, la visita se me ha hecho corta a pesar de que se pasó del tiempo estipulado. Translate this opinion into English.

I really enjoyed visiting the museum and I learned a lot of information about the paintings that I didn't know. The guide Ana María is amazing, giving us all the information about the art. The visit seemed short to me even though it went over the allotted time. Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with my partner

Oct / 20 / 2024

Ana Carolina

Goiânia, Brazil

I travelled by myself

Tour guiado excelente . O guia Carlos demostrou muito conhecimento e paixão por arte. Como a coleção do Museu do Prado é numerosa sendo impossível de ser visitada em um único dia , o guia soube selecionar as principais e mais interessantes obras para o tour . Valeu muito ! Recomendo ! Translate this opinion into English.

Excellent guided tour. The guide Carlos demonstrated a lot of knowledge and passion for art. Since the Prado Museum collection is so large that it is impossible to visit it in a single day, the guide knew how to select the main and most interesting works for the tour. It was worth it! I recommend it! Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled by myself

Sep / 26 / 2024

Graciela Sarmiento

San Luis, Argentina

I travelled by myself

Excelente el guía que me tocó. Muy atento a todos y cada uno de los integrantes del grupo. Alegre, generoso con el conocimiento, nos hizo vivir la historia de cada pintor y nos permitió conocer y distinguir la técnica característica de cada uno de ellos. Es un apasionado que transmite su pasión por el arte y la historia. Translate this opinion into English.

The guide I had was excellent. He was very attentive to each and every member of the group. Cheerful, generous with his knowledge, he made us experience the history of each painter and allowed us to learn about and distinguish the characteristic technique of each one of them. He is a passionate person who transmits his passion for art and history. Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled by myself

Sep / 15 / 2024

Erika Ramos Da Silva Miranda

Rio De Janeiro, Brazil

I travelled with teenagers

Nossa visita ao Prado com o Borja foi excepcional! Sua paixão pela arte é contagiante. Ele tornou a experiência rica e divertida, explicando tudo com clareza e entusiasmo. Sua atenção e gentileza nos fizeram sentir especiais. Mal podemos esperar para outra visita guiada com ele! Borja, você é o melhor guia de Madri! Translate this opinion into English.

Our visit to the Prado with Borja was exceptional! His passion for art is contagious. He made the experience rich and fun, explaining everything clearly and enthusiastically. His attention and kindness made us feel special. We can't wait for another guided tour with him! Borja, you are the best guide in Madrid! Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with teenagers

Sep / 03 / 2024

Suleidy

Portugal

I travelled with teenagers

Fue una experiencia maravillosa, ya había estado en el Prado pero sin guía y la verdad que es muy abrumador pues es bastante grande y es difícil saber por dónde empezar y que no te debes perder, así que la experiencia con guía ha sido estupenda y lo recomiendo 100% Translate this opinion into English.

It was a wonderful experience. I had already been to the Prado but without a guide and the truth is that it is very overwhelming because it is quite large and it is difficult to know where to start and what you should not miss, so the experience with a guide has been great and I recommend it 100% Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with teenagers

Aug / 27 / 2024

Alberto

Ourense, Spain

I travelled with teenagers

Una experiencia intensa, porque al ser tan enorme el Museo es difícil en tan poco tiempo dar un repaso a la historia del arte Como cada uno tiene sus gustos, a veces hay obras que te gustaría que entraran en la visita guiada y se quedan fuera de ella No es critica, luego tienes todo el tiempo del mundo para ver lo que quieras Respecto a Elena la guía, mi opinión es favorable, detallista en las explicaciones y en los detalles que a lo neófitos, se nos escaparían seguro

An intense experience, because the Museum is so huge it is difficult to go over the history of art in such a short time. As everyone has their own tastes, sometimes there are works that you would like to see on the guided tour but are left out. This is not criticism, then you have all the time in the world to see what you want. Regarding Elena the guide, my opinion is favorable, detailed in the explanations and in the details that would surely escape us neophytes.

Operated by: Amigo Tours España

I travelled with teenagers

Muchas gracias por tu comentario. Vamos a pasarlo al proveedor para que lo tenga en cuenta y mejore su servicio en lo que pueda. Translate this opinion into English.

Thank you very much for your comment. We will pass it on to the supplier so that they can take it into account and improve their service as much as possible. Opinion translated. Show original.

Aug / 26 / 2024

Gema Hernanz Gómez

Murcia, Spain

I travelled with teenagers

Alba es la guía que nos ha acompañado en esta breve visita al Museo Del Prado… ella ha estado MARAVILLOSA… aunque la brevedad me ha dejado un poco decepcionada, más que nada porque dejar sin dar una pequeña pincelada a Él Greco, o no poder comentar la etapa oscura De Goya… es casi imperdonable…. Yo creo que el tiempo de la visita se queda corto por todas partes…

Alba is the guide who has accompanied us on this brief visit to the Prado Museum… she has been WONDERFUL… although the brevity has left me a little disappointed, more than anything because leaving out a small brushstroke of El Greco, or not being able to comment on Goya’s dark period… is almost unforgivable… I think the time of the visit is too short in all aspects…

Operated by: Amigo Tours España

I travelled with teenagers

Sentimos si los contenidos impartidos resultaron insuficientes. Agradecemos y tomamos nota de los comentarios para ayudarnos a mejorar. Translate this opinion into English.

We are sorry if the content provided was insufficient. We appreciate and take note of the comments to help us improve. Opinion translated. Show original.

Aug / 22 / 2024

Paulo Silva

Leiria, Portugal

I travelled with my partner

Serviço com qualidade. O guia, Jorge, foi muito explicito, assertivo e teve o cuidado de falar quer em castelhano quer em inglês, muito percetível. Durante a visita, teve o cuidado de chamar a atenção de alguns visitantes que estavam a desrespeitar o espaço e outros visitantes. Translate this opinion into English.

Quality service. The guide, Jorge, was very clear, assertive and took care to speak both Spanish and English, which was very understandable. During the tour, he took care to point out some visitors who were disrespecting the space and other visitors. Opinion translated. Show original.

Operated by: Amigo Tours España

I travelled with my partner

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Prado Museum Guided Tour - Reviews

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