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Prado Museum Guided Tour - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

503

141

Type of traveler

Person traveling alone (60)

Couple (213)

Group of friends (67)

Family with small children (50)

Family with adolescent children (102)

16/Mar/2019

Great guide but it's a big group with bilingual guiding.

Mina Manor

Hod Hasharon, Israel

I travelled with my partner

22/Oct/2018

It has been a nice visit early enough not to have too niche people and the group was of a correct size (10). All groups mustn’t be more than that. It was in 2 languages which is not easy (bowering for the guide saying 2 times the same) and make loose time and limite the number of paintings we can see. But guide very kind and good organization.

Eric

Neuchâtel, Switzerland

I travelled with my partner

18/Oct/2018

Friendly guide. Short tour. Two languages so half the time. Minimal time saved skipping line. No time for questions. Would just get ticket and audio next time. Prado a must-see.

Richard

San Francisco, United States

I travelled with my partner

28/Sep/2018

Anonymous

Spain

4/Oct/2017

Forgot her name but she had red dyed hair and a lip ring I think. Paloma? Anyway she was amazing. Y'all should have a civitatis tour sign tho bc her sign said amiga so no one knew where the tour guide was. Anyway she was very nice and informative. Also English guides should be all English. Spanish all Spanish. Feels like a large chunk of time is wasted when one guide does both.

Monica Garza

Atl, United States

I travelled with friends

22/Jul/2017

It was very confusing the find the meeting point. It should be made clear the meeting point is not by the main entrance. The guide's headset kept slipping off his head and when it moved away from his mouth it was very very difficult to hear what he was saying.

Elizabeth Bhagan

London, United Kingdom

I travelled with friends

13/Jul/2017

Tour guide was very knowledgeable and pleasant. Tour was the right amount of time and it covered all major works.

Jose Guerra

Totowa, Nj, United States

I travelled with my partner

21/May/2019

Maria Luisa Almeida García

Las Palmas, Spain

I travelled with my partner

17/May/2019

Anonymous

Spain

17/May/2019

Anonymous

Spain

17/May/2019

Buenos días, pues el guía explicaba con claridad y estaba abierto a cualquier pregunta. Para mi por lo que no se puede dar más nota a esta visita es sencillo, tenía que explicarlo primero en castellano y luego inglés, es decir, una misma visita con dos idiomas no es visita guiada de 2 horas. Además el problema no es sino de vuestra página web, al no explicarlo con claridad en la contratación. Espero haberles servido de ayuda, para próximas visitas.

Este día, por falta de disponibilidad del guía de habla inglesa, fue necesario hacer el tour en ese idioma además de en castellano. Vemos que tu caso ya ha sido tratado.

Carlos Delgado Luengo

Madrid, Spain

I travelled by myself

17/May/2019

Joaquin Perez Villar

Pontevedra, Spain

I travelled by myself