Panoramic Madrid Sightseeing Tour - Reviews

Rating of the activity

8 / 10

8.0281690140845 142 reviews | 3,741 travellers

3 photos of travellers

Customer scoring

Type of traveler

Travelling alone (27)

Couple (34)

Group of friends (18)

With small children (5 )

With older children (25 )

Opinions of real clients who booked our products.

See only reviews with text

29 / Sep / 2022

Anonymous

Florida,

I travelled with my partner

26 / May / 2022

John

Dallas,

Loved seeing the sights and very informative!

I travelled by myself

25 / Sep / 2021

Anonymous

Germany

I travelled with friends

26 / Sep / 2019

John

Atlanta, The United States

The tour started late and ended early, lasring only 65 minutes of the 120 advertised. The bus was not panoramic as advertised. We could not even see the few sites which were pointed out or take pictures. Sites listed in the advertisement were skipped altogether. We were confined to the bus the entire time except for one 5 minute stop at Plaza del Tores. The guide spent 80% of the time speaking in Spanish, frequently to the driver, with little explanations in English. Little history was given.

We are very sorry that the activity did not meet your expectations. We have taken note of your comments to help us improve this service. We hope that this experience won't stop you from counting on us on your future travels.

I travelled with my partner

17 / Sep / 2022

Guillermo

Puerto Vallarta, Mexico

I travelled with teenagers

11 / Sep / 2022

Santiago Ramirez

Chile

El tour panorámico en bus fue cancelado el mismo día de la actividad por motivos de la llegada de una prueba ciclistica. Nosotros compramos el tour el día antes, o sea que era más que claro que ya se sabía que no lo iban a realizar. Cómo pueden vender algo que ya saben que no se puede hacer?? Ahora nos piden que cambiemos de fecha para ya nos vamos de Madrid. Como se fuera como su pagina no nos permite cancelar porque estamos a menos de 24 horas de lo que sería la salida del tour. De no creer!!

The panoramic bus tour was canceled the same day of the activity due to the arrival of a cycling event. We bought the tour the day before, so it was more than clear that it was already known that they were not going to do it. How can they sell something they already know can't be done?? Now they ask us to change the date so we are leaving Madrid. As it was, as your page does not allow us to cancel because we are less than 24 hours away from what would be the departure of the tour. Not to believe!!

Hemos confirmado esta situación con el proveedor del servicio. Sentimos que no haya sido posible realizar el tour como estaba previsto. Te confirmamos que ya se ha tramitado el reembolso total de tu reserva. Translate this opinion into English.

We have confirmed this situation with the service provider. We are sorry that it was not possible to carry out the tour as planned. We confirm that the full refund of your reservation has already been processed. Opinion translated. Show original.

I travelled with my partner

10 / Sep / 2022

Elena Quibus

Spain

El hecho de que cubra dos idiomas hace q no profundice en las explicaciones. Errores de expresión en español

The fact that it covers two languages means that it does not delve into the explanations. Expression errors in Spanish

Podemos confirmar que las explicaciones se impartieron en completo en ambos idiomas. Sentimos, aun así, si la experiencia no fue de tu gusto. Translate this opinion into English.

We can confirm that the explanations were fully delivered in both languages. We are sorry, even so, if the experience was not to your liking. Opinion translated. Show original.

I travelled with friends

09 / Sep / 2022

Anonymous

07 / Sep / 2022

Fernando

Curacavi, Chile

Bus no llega a la hora y faltaron 2 lugares importantes Translate this opinion into English.

Bus does not arrive on time and 2 important places were missing Opinion translated. Show original.

I travelled with my partner

07 / Sep / 2022

Luiz Eduardo

Rio De Janeiro, Brazil

Agradável, mas deveria haver pelo menos 1 parada para fotos. Translate this opinion into English.

Nice but there should be at least 1 photo stop. Opinion translated. Show original.

I travelled with my partner

31 / Aug / 2022

Sonia

Barcelona, Spain

Tour muy recomendable, un paseo por Madrid inigualable y el guía encantador muy bien explicado. Genial!!!! Translate this opinion into English.

Highly recommended tour, an unparalleled walk through Madrid and the charming guide very well explained. Cool!!!! Opinion translated. Show original.

I travelled with small children

30 / Aug / 2022

Paola Tapia

Ireland

I travelled with friends

30 / Aug / 2022

Lady Catherine Jerez

Colombia

I travelled by myself

29 / Aug / 2022

Anonymous

Barcelona, Spain

El recorrido es muy acertado. Translate this opinion into English.

The tour is very successful. Opinion translated. Show original.

I travelled with teenagers

28 / Aug / 2022

Anonymous

27 / Aug / 2022

Rafa

Barcelona, Spain

Ponía que íbamos a ver el estadio del Bernabéu y no fuimos y repite la vuelta sin sentido por el mismo sitio no lo recomiendo

It said that we were going to see the Bernabéu stadium and we did not go and repeat the pointless return to the same place I do not recommend it

Hemos trasladado tu opinión al equipo local para que tomen nota y así poder realizar las mejoras necesarias. Gracias por tu comentario. Translate this opinion into English.

We have transferred your opinion to the local team so that they take note and thus be able to make the necessary improvements. Thanks for your comment. Opinion translated. Show original.

I travelled with teenagers

24 / Aug / 2022

Anonymous

San Pedro Sula, Honduras

I travelled by myself

24 / Aug / 2022

Juan Carlos

Barcelona, Spain

I travelled with my partner

20 / Aug / 2022

Marcelo

Spain