Panoramic Madrid Sightseeing Tour - Reviews

Rating of the activity

7.90 / 10

7.9005524861878 181 reviews | 4,265 travellers

4 photos of travellers

Customer scoring

Type of traveler

Travelling alone (30)

Couple (45)

Group of friends (22)

With small children (11)

With older children (31)

Opinions of real clients who booked our products.

See only reviews with text

17 / Oct / 2022

Joha Herluf Sørensen

Faroe Islands

I travelled with my partner

02 / Oct / 2022

Sandi Haltom

Indian Land, The United States

Loved the sights and the tour itself but the guide spoke too quickly for us to understand him. I was charged twice for this tour and my husband, Walter Haltom was also charged once. We would like a refund of $58.80 for the double duplication.

We have confirmed that you made two bookings for this tour for the same day and time. We understand it was a mistake, but by making two bookings you were charged for the activity twice. We have already refunded one of them as we understand it was a mistake.

I travelled with my partner

29 / Sep / 2022

Anonymous

Florida,

I travelled with my partner

26 / May / 2022

John

Dallas,

Loved seeing the sights and very informative!

I travelled by myself

25 / Sep / 2021

Anonymous

Germany

I travelled with friends

26 / Sep / 2019

John

Atlanta, The United States

The tour started late and ended early, lasring only 65 minutes of the 120 advertised. The bus was not panoramic as advertised. We could not even see the few sites which were pointed out or take pictures. Sites listed in the advertisement were skipped altogether. We were confined to the bus the entire time except for one 5 minute stop at Plaza del Tores. The guide spent 80% of the time speaking in Spanish, frequently to the driver, with little explanations in English. Little history was given.

We are very sorry that the activity did not meet your expectations. We have taken note of your comments to help us improve this service. We hope that this experience won't stop you from counting on us on your future travels.

I travelled with my partner

27 / Jan / 2023

Anonymous

San Luis Potosi, Mexico

Por si tenemos poco tiempo y queremos aprovechar un poco mas al máximo ya que ande uno por esos lugares extraordinarios, este tipo de tours te dan un panorama general de los puntos relevantes de cada lugar visitado y si cuentas posteriormente con mas tiempo ir exclusivamente a uno de ellos y disfrutar aun mas ese espacio Translate this opinion into English.

In case we have little time and we want to make the most of it since one walks through these extraordinary places, this type of tour gives you an overview of the relevant points of each place visited and if you later have more time, go exclusively to one of them and enjoy that space even more Opinion translated. Show original.

27 / Jan / 2023

Domingo

Noja-cantabria, Spain

Estuvo bien y Alejandro y Miguel fueron muy acojederores y muy amables, gracias Translate this opinion into English.

It was good and Alejandro and Miguel were very welcoming and very kind, thank you Opinion translated. Show original.

I travelled with friends

20 / Jan / 2023

Hugo Horacio

Corrientes, Argentina

Muy bueno, clara la el comentario sobre los lugares que conocimos y muy amable. Translate this opinion into English.

Very good, clear comments about the places we met and very friendly. Opinion translated. Show original.

I travelled with teenagers

12 / Jan / 2023

Anonymous

Saudi Arabia

Me resultó difícil la comunicación. Fue confuso el inicio porque pregunté en el puesto de información y en el de Turismo y en ninguno de los dos supieron orientatme y en el puesto amarillo se mostraron poco colaborativos. El tour en sí debería mejorar, el recorrido está ok, pero los datos son escasos. Además, es más caro si se contrata a través de civitatis.

Communication was difficult for me. The beginning was confusing because I asked at the information post and at the Tourism post and neither of them knew how to guide me and at the yellow post they were uncooperative. The tour itself should improve, the tour is ok, but the data is scarce. In addition, it is more expensive if contracted through civitatis.

Sentimos que la experiencia no haya estado del todo a la altura de lo esperado. El proveedor se esfuerza por ofrecer un servicio óptimo. Aun así, agradecemos los comentarios y tomamos nota de ellos con intención de mejorar. Translate this opinion into English.

We are sorry that the experience was not entirely up to expectations. The provider strives to offer optimal service. Even so, we appreciate the comments and take note of them with the intention of improving. Opinion translated. Show original.

I travelled by myself

11 / Jan / 2023

Marisol Asenjo Moral

Barcelona, Spain

I travelled with my partner

10 / Jan / 2023

Anonymous

Brazil

06 / Jan / 2023

Anonymous

Catamarca, Argentina

I travelled with my partner

06 / Jan / 2023

Anonymous

27 / Dec / 2022

Julieta Liliana Delgado

Avellaneda, Argentina

No bueno Translate this opinion into English.

No good Opinion translated. Show original.

I travelled with small children

24 / Dec / 2022

Monika Lafoscade

Paris, France

Visite vendue en français mais effectuée en anglais et espagnol. Nous n'avons rien compris.

Comme il est indiqué dans la description de cette activité sur notre site web, elle se déroule avec un guide qui parle anglais et espagnol. Ces informations sont données pour qu'elles puissent être prises en compte avant la réservation. Nous sommes désolés que vous n'en ayez pas été au courant à l'avance.

I travelled with teenagers

20 / Dec / 2022

Silvia

Valencia, Spain

La chica muy bien explicado pero no estaba bien indicado y nos dijeron que estaría una persona con un paraguas amarillo y allí no estaba. Translate this opinion into English.

The girl explained very well but it was not well indicated and they told us that there would be a person with a yellow umbrella and he was not there. Opinion translated. Show original.

I travelled with teenagers

19 / Dec / 2022

Anonymous

11 / Dec / 2022

Carla Perez Font

Barcelon, Spain

Muy bien pero me faltó ver el Santiago Bernabeu pero por lo demás muy bien. Gracias Leticia Translate this opinion into English.

Very good but I missed seeing the Santiago Bernabeu but otherwise very good. Thank you Leticia Opinion translated. Show original.

I travelled with friends

10 / Dec / 2022

Laura Peñalver Marcos

Spain

Esta vez civitatis nos ha fallado. Llegamos a la plaza a la hora indicada, con los 15 min recomendados de antelación, y no apareció el guía en ningún momento. Nos hemos buscado la vida de bus en bus preguntando cuál era la empresa, una irresponsabilidad por parte de civitatis y una decepción cuando siempre los elegimos al viajar. El tour en si, excelente por el paseo agradable que nos han dado. Hemos conocido Madrid y sus zonas más turísticas gracias al bus y sus guías.

This time civitatis has failed us. We arrived at the square at the indicated time, with the recommended 15 min in advance, and the guide did not appear at any time. We have sought our life from bus to bus asking what the company was, an irresponsibility on the part of civitatis and a disappointment when we always choose them when traveling. The tour itself, excellent for the pleasant walk they have given us. We have known Madrid and its most touristic areas thanks to the bus and its guides.

Esta actividad incluye transporte en autobús y audioguía en español, pero no los servicios de un guía. La actividad se desarrolló tal cual estaba planeada. Sentimos si tenías otras expectativas. Aun así, tomamos nota de tus comentarios para que nos ayuden a seguir mejorando, también en la información que damos a nuestros clientes. Translate this opinion into English.

This activity includes bus transportation and an audio guide in Spanish, but does not include the services of a guide. The activity took place as planned. We are sorry if you had other expectations. Even so, we take note of your comments so that they help us to continue improving, also in the information that we give to our clients. Opinion translated. Show original.

I travelled with small children

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