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Panoramic Madrid Sightseeing Tour - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

Type of traveler

Person traveling alone (1)

Couple (3)

Group of friends (2)

Family with small children (1)

Family with adolescent children (4)

26/Sep/2019

John

Atlanta, United States

The tour started late and ended early, lasring only 65 minutes of the 120 advertised. The bus was not panoramic as advertised. We could not even see the few sites which were pointed out or take pictures. Sites listed in the advertisement were skipped altogether. We were confined to the bus the entire time except for one 5 minute stop at Plaza del Tores. The guide spent 80% of the time speaking in Spanish, frequently to the driver, with little explanations in English. Little history was given.

We are very sorry that the activity did not meet your expectations. We have taken note of your comments to help us improve this service. We hope that this experience won't stop you from counting on us on your future travels.

I travelled with my partner

22/Oct/2019

Anonymous

Spain

16/Oct/2019

Anonymous

Madrid, Spain

I travelled with friends

15/Sep/2019

Vanesa Tassara

Montevideo, Uruguay

El bus pasaba muy rápido y a veces no llegábamos a ver lo descripto por el guía

I travelled by myself

6/Sep/2019

Rocío Cordero De León

Guatemala, Guatemala

Sería ideal dar más detalle de la ubicación de dónde sale el autobús, cómo turistas nos conocemos por direcciones específicas, agregar algún lugar de referencia no estaría mal, por ejemplo: Interior Galerías XX. Los buses son cerrados y eso dificulta ver todo lo que él guía menciona.

I travelled with teenagers

23/Jul/2019

Jorge Garcia

Lima, Peru

I travelled with teenagers

17/Jul/2019

Gerardo Javier

Monterrey, Mexico

I travelled with teenagers

23/Jun/2019

Anonymous

Melo, Uruguay

Bus cerrado con vidrios oscuros. Conductor apurado, cuando mostraban algo pasaba como un jet. Guía que no explicaba mucho y nos detuvimos solamente 2 veces. Esperaba otra cosa cuando quise conocer la ciudad

I travelled with my partner

2/Feb/2019

Anonimo

Carrara, Italy

Muy bello

I travelled with small children

26/Jan/2019

Anonymous

Spain

8/Jan/2019

Paula

San Pedro Sula, Honduras

I travelled with teenagers

15/May/2018

Chantal Fillion

Montréal, Canada

Guide qui donne des explications à tue tête dans les haut parleurs du bus en même temps que les explications par les écouteurs. Expérience cacophonique. Avoir plus de temps je demanderais un remboursement. Bien à vous.

Nous sommes désolées pour ce qui est arrivé. Les guides utilisent un micro pour donner des explications en anglais et en espagnol. Nous transmettrons vos commentaires au prestataire pour le volume soit ajusté de façon à ne pas déranger ceux qui écoutent les commentaires enregistrés.

I travelled with my partner