For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 13,385 reviews
03 / 31 / 2024
Sant AdriÀ De BesÒs (barcelona), Spain
El traslado, correcto. Pero el traslado del día 28 Marzo de ATOCHA al hotel reserva 1752777, aún estamos esperando al conductor en el parking Saba. Tuvimos que alquilar un taxi, que nos costó 10 €, más lo que pagamos a Udes. 19 €, total 29 €. Nos gustaría recibir una excusa. Gracias Translate this opinion into English.
The transfer, correct. But the transfer on March 28 from ATOCHA to the hotel reservation 1752777, we are still waiting for the driver in the Saba parking lot. We had to rent a taxi, which cost us €10, plus what we paid to you. €19, total €29. We would like to receive an excuse. Thank you Opinion translated. Show original.
11 / 23 / 2025
Monaco
The driver was skilled and calm, taking care to deliver me to the correct building in the correct side of the road. I appreciated this as I was a lone woman in a new city. I arrived at the meeting point 5 minutes before he did, which caused a little anxiety, but everything else was very good, including the clean and tidy condition of the vehicle. I will definitely book my return journey with this platform.
11 / 09 / 2025
Corral De Bustos , Argentina
Bien, no se que pasó, la persona que nos llevó no sabemos si era la que nos tenía que llevar, no envío mensaje con anterioridad y no se identificó si era a quien tenía que llevar, nos quiso cobrar el viaje y se fue enojado protestando que no cobraría su viaje En realidad no sabemos si era quien nos tenía que llevar, pero estaba en el lugar de encuentro y sabía que tenía que llevar a alguien al aeropuerto pero no sabía a quien
La reserva ya estaba pagada en su totalidad con anterioridad y, por lo tanto, no se requería ningún pago adicional al conductor por el servicio. Lamentamos sinceramente cualquier confusión o inconveniente que esto haya podido causar. Revisaremos internamente lo ocurrido para evitar que situaciones similares se repitan en el futuro.
10 / 14 / 2025
Guatemala
En este caso el servicio estuvo muy bien el conductor muy amable y educado. El servicio anterior de la estación de tren Sants en Barcelona hacía la UAB fue pésimo el conductor muy abusivo reclamándome el atraso del tren como que yo tuviera la culpa de eso. Lo pongo en esta reseña porque cuando intenté poner mi descontento en ese viaje el sistema no me lo permitio Translate this opinion into English.
In this case, the service was very good, the driver very kind and polite. The previous service from Barcelona Sants train station to the UAB was terrible, the driver very abusive, complaining about the train delay as if it were my fault. I'm including this in this review because when I tried to express my dissatisfaction with that trip, the system wouldn't let me. Opinion translated. Show original.
10 / 02 / 2025
Warsaw, Poland
The transfer itself was great — the car was clean, the ride smooth, and the driver polite. However, it was a pity that the driver wasn’t waiting inside the terminal as indicated in the instructions, but outside instead. I had arranged this transfer for my parents to make their arrival easier, but in the end, they had to look for the driver for a while. Apart from that small inconvenience, everything else went very well.