Madrid Royal Palace Skip-the-Line Tickets - Reviews

Rating of the activity

7.90 / 10

7.8857142857143 245 reviews | 14,949 travellers

21 traveler-submitted photos

Customer scoring

146

Type of traveler

Traveling alone (20)

Couple (80)

Group of friends (41)

With small children (21)

With older children (32)

Reviews from real clients who booked our products.

See only reviews with text

May / 31 / 2025

Fabian

Santiago, Chile

I travelled with my partner

Me enteré tarde que mi entrada era posible saltarme la fila, tenía entrada a la cocina y es con horarios, no alcancé al tour y luego adentro me explicaron que me podía saltar la fila de los que ya teníamos entrada (hay dos filas, taquilla para los que no tienen entrada, y otra para los que ya tienen, pero si tienes entrada con horario te saltas ambas) Translate this opinion into English.

I found out late that my ticket was skip-the-line, I had a kitchen ticket and it was timed, I didn't get to the tour and then inside they explained to me that I could skip the line for those who already had a ticket (there are two lines, a ticket office for those who don't have a ticket, and another for those who already have one, but if you have a timed ticket you skip both) Opinion translated. Show original.

I travelled with my partner

Jun / 03 / 2025

Rita

Italy

I travelled with teenagers

Esperienza positiva. Con i biglietti saltafila, entrati subito. Il personale gentilmente ci ha indicato il punto d’incontro per la visita alle cucine. Guida bravissima, anche se in lingua spagnola, molto comprensibile. Sicuramente da consigliare la visita alle cucine. Poi il palazzo stupendo. Translate this opinion into English.

Positive experience. With skip-the-line tickets, we entered immediately. The staff kindly indicated the meeting point for the visit to the kitchens. Very good guide, even if in Spanish, very understandable. Definitely recommend the visit to the kitchens. Then the wonderful palace. Opinion translated. Show original.

I travelled with teenagers

May / 11 / 2025

Abrianello Giancarla

Modena, Italy

I travelled with friends

fare assolutamente il giro delle cucine oltre ad essere belle ti fanno capire quanto, anche in tempi non moderni; fossero super organizzati.. Ottima la nostra guida Francisco che ci ricorderà per un sacco ti tempo. Figurati in 7 donne Emiliane lo abbiamo tartassato di domande e, anche se in spagnolo, è stato bravissimo e ha cercato anche di parlare in Italiano. Super Translate this opinion into English.

absolutely do the tour of the kitchens besides being beautiful they make you understand how, even in non-modern times; they were super organized.. Excellent our guide Francisco who will remember us for a long time. Imagine in 7 Emilian women we bombarded him with questions and, even if in Spanish, he was very good and also tried to speak in Italian. Super Opinion translated. Show original.

I travelled with friends

May / 11 / 2025

Anonimo

Italy

I travelled with friends

Ottima esperienza con Civitas, che rende molto comoda la visita al Palazzo Reale. Ho prenotato l'ingresso al Palazzo + cucine. 15 minuti prima della visita alle cucine (tour guidato in lingua spagnola) mi sono recata alla biglietteria (tramite una fila ad hoc per i possessori di biglietti acquistati online) e dopo qualche minuto sono entrata. Subito dopo il tour (di 45 min circa) ho avuto la possibilità di visitare gli interni del Palazzo. Translate this opinion into English.

Great experience with Civitas, which makes visiting the Royal Palace very convenient. I booked the entrance to the Palace + kitchens. 15 minutes before the visit to the kitchens (guided tour in Spanish) I went to the ticket office (via a special line for holders of tickets purchased online) and after a few minutes I entered. Immediately after the tour (about 45 minutes) I had the opportunity to visit the interior of the Palace. Opinion translated. Show original.

I travelled with friends

May / 08 / 2025

Anonyme

France

I travelled with teenagers

Visite bien organisée, nous avions bien lu les instructions, nous sommes donc arrivés une heure avant pour commencer la visite del palacio, à l’heure du rendez vous nous avons rejoins le guide pour visiter les anciennes cuisines, la visite est en espagnol mais il parle très bien le français. A la fin nous avons fait la partie qui nous restait à visiter. Prévoyez de l’avance car même avec le coupe file l’attente est longue. Translate this opinion into English.

Well organized tour, we had read the instructions carefully, so we arrived an hour early to start the tour of the palace, at the meeting time we joined the guide to visit the old kitchens, the tour is in Spanish but he speaks French very well. At the end we did the part that remained for us to visit. Plan ahead because even with the skip the line the wait is long. Opinion translated. Show original.

I travelled with teenagers

May / 06 / 2025

Mirko

Vicenza, Italy

I travelled with my partner

I biglietti saltafila ci hanno permesso di accedere in pochissimo tempo. Purtroppo peró non siamo riusciti a visitare le cucine, perchè non abbiamo trovato il punto di incontro per iniziare la visita guidata e nessuno, tra il personale interpellato, parlava in inglese e ha saputo darci delle indicazioni: peccato! Translate this opinion into English.

The skip-the-line tickets allowed us to enter in a very short time. Unfortunately, however, we were not able to visit the kitchens, because we did not find the meeting point to start the guided tour and none of the staff we spoke spoke English and were able to give us directions: too bad! Opinion translated. Show original.

I travelled with my partner

Apr / 26 / 2025

Roberto Sabatino

Italy

I travelled with teenagers

Tour del Palazzo Reale molto bello. Peccato che i giardini Sabatini erano chiusi per ristrutturazione. Il biglietto salta la fila comporta comunque fare la fila di 15-20 minuti. Eravamo convinti che nel prezzo del biglietto fosse compresa l'audio guida in italiano, ma in realtà abbiamo dovuto acquistarla all'ingresso. Translate this opinion into English.

Very nice tour of the Royal Palace. Too bad the Sabatini gardens were closed for renovation. The skip the line ticket still means waiting in line for 15-20 minutes. We were convinced that the ticket price included the audio guide in Italian, but in reality we had to buy it at the entrance. Opinion translated. Show original.

I travelled with teenagers

Apr / 14 / 2025

Nathaly

São Paulo, Brazil

Foi ótimo! Lugar lindo, muita gente visitando, mas dá pra seguir a visita no seu próprio ritmo, permitem fotos; senti falta de mais informações ou informações nos lugares certos, pois tem quadros e objetos que não tem ou que estão longe da placa de identificação, fica difícil entender sua relação com o lugar e com as pessoas.. mas entregam o que prometem, foi ótimo! Translate this opinion into English.

It was great! Beautiful place, lots of people visiting, but you can follow the tour at your own pace, they allow photos; I missed more information or information in the right places, as there are paintings and objects that don't have or are far from the identification plate, it's difficult to understand their relationship with the place and the people... but they deliver what they promise, it was great! Opinion translated. Show original.

Jun / 09 / 2025

Chiara Bortolotto

Lugano, Switzerland

I travelled by myself

Jun / 09 / 2025

Catarina Teixeira

São Paulo, Brazil

I travelled with friends

Jun / 09 / 2025

Guilherme Mordenti Lopes

São Bernardo Do Campo, Brazil

I travelled with friends

Maravilhoso! Realmente sem filas e o Palácio é fantástico, vale muito conhecer.

I travelled with friends

Jun / 09 / 2025

Audrey

Montpellier, France

I travelled with teenagers

Billet coupe file indispensable pour éviter la queue à l’entrée (sauf pour la sécurité). Visite des cuisines du palais en petit comité intéressante (et grand plus il y fait très frais ). Translate this opinion into English.

Skip-the-line ticket essential to avoid the queue at the entrance (except for security). Visit the palace kitchens in a small group, interesting (and a big plus: it's very cool). Opinion translated. Show original.

I travelled with teenagers

Jun / 08 / 2025

Eleonora

Treviso, Italy

I travelled with my partner