Civitatis eSIM Card Europe
How Does it Work?
With this eSIM card, you'll have access to the Internet in the following European countries: Albania, Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine and the United Kingdom.
This way, you'll be able to travel the continent of Europe while being connected to the Internet at all times. The amount of data from 1 GB to 50 GB, depending on the option you choose.
To install the eSIM card, all you have to do is follow the instructions sent to your email after booking. Once you have completed all the steps, you'll be able to use your eSIM. As it's an electronic card, you won't have to go to any physical point to pick it up. It's that quick and easy!
eSIM Card Options
Depending on how much data you want, and for how long you need the eSIM, you can choose between the following options when booking:
- 1 GB Card, valid for 7 days
- 3 GB Card, valid for 30 days
- 5 GB Card, valid for 30 days
- 10 GB Card, valid for 30 days
- 50 GB Card, valid for 90 days
- 100 GB Card, valid for 180 days
What are the Requirements?
There are only two requirements:
- That your phone is compatible with eSIM technology. You can see a list of phones compatible with eSIM technology here.
- Your phone must be unlocked. A phone is unlocked when it can connect to any operator's network. On the other hand, a phone is locked when it can only use the network of a single operator.
More Information
Duration
7 - 180d.
Included
Chosen eSIM Card option
When to book?
You can book up to the tour start time subject to availability. Book now to guarantee your spot.
Type of voucher
Electronic. Show the voucher on your phone.
Accessibility
Wheelchair accessible.
Sustainability
All services published on Civitatis are carried out in accordance with our Sustainability Code.
Our providers commit to:
- Provide a safe and satisfying experience.
- Reduce, reuse, recycle.
- Incorporate eco-conscious technologies.
- Uphold fair employment standards.
- Foster the growth of local communities.
- Preserve the integrity of local culture.
- Safeguard both cultural and environmental heritage.
- Ensure ethical treatment of animals.
- Operate with honesty and transparency.
- Encourage sustainable behaviors among customers and staff.
This particular activity contributes as follows:
- No printing of documentation required.
Provider
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Airalo
Corporate name: AirGSM Pte. Ltd.
Pets
Not permitted.
Frequently asked questions
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Q - Can I use my personal SIM card alongside the eSIM Card?
A - Yes, you do not need to remove your personal SIM to use the eSIM. During the installation process, you'll be able to decide which SIM to use for data usage during your trip.
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Q - Does the eSIM have a call rate?
A - No, only with mobile data. However, customers can use messaging apps such as WhatsApp or Telegram to make calls and video calls.
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Q - Do I need to remove my physical SIM card from my device in order to use the eSIM?
A - No, during the installation process, customers are allowed to choose the SIM card they wish to use, as they are not mutually exclusive.
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Q - Is it possible to install the eSIM card into various phones?
A - No, the card is only designed for one device.
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Q - Can multiple eSIMs be installed on one device?
A - Yes, it's possible. Although, depending on the phone's model, only one or two can be activated at a time.
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Q - When can I install the eSIM?
A - As soon as you receive the QR code, even before travelling. Installing it does not always mean that the plan's validity period begins. However, for peace of mind when travelling, we recommend installing the eSIM at home (with a good Wi-Fi connection).
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Q - When does the validity period of the eSIM begin?
A - As soon as it's activated. To avoid problems, we recommend doing it once you're at your destination, by turning on the line or mobile data.
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Q - When does the eSIM data package expire?
A - The expiry date depends on the validity of the eSIM or data consumption. The data will last for the selected validity period, provided that the limit is not reached before that date.
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Q - How can I check my card balance?
A - The most accurate way is to open the provider's app, once the card has been installed, and go to the "My eSIMs" section. Once there, simply select the active eSIM to view data usage and remaining MB/GB. On some devices, it's also possible to view usage directly in the phone's mobile data settings.
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Q - Why do this activity with Civitatis?
A - At Civitatis, we offer tickets at official prices, with full transparency and exclusive benefits for our users. In a few exceptional cases (less than 5%), these rates may be slightly higher than the ticket office price as they include booking fees and/or audioguides. The advantage is that your spot is guaranteed, and you won’t have to wait in line at the ticket office.
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Q - How to book?
A - To reserve the activity, choose the date and complete the form on this page. You will receive your confirmation immediately.
If you have any other questions please contact us.
